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Fees/Policies:

• Card Policy: All reservations with cancellation fees attached require a card on file to secure/hold time slots

• Standard Cancellation Policy: If you need to cancel or reschedule your appointment, please let us know by 6pm the night before your reservation date or a 50% cancellation fee will apply (or a $25 rebooking fee for complimentary services like consultations, bang trims and clean-ups). We encourage notice by email or text, as we’re sometimes available outside of normal business hours through these methods of communication! 

  • Reservations that required deposits typically require 48hrs notice to cancel/reschedule. Please refer to your individual deposit policy/booking confirmation.

• Sick Policy: If you’re feeling ill for any reason, we’d love for you to reschedule your appointment. If you are exhibiting visible signs of illness (coughing, sneezing, runny nose), we will ask you to reschedule your appointment. Cancellations due to sickness will not be charged a fee, but will need to be rebooked at least 14 days from the date of your cancellation.

• Late Policy: The more notice provided of delays, the more potential we have to make accommodations for you, but due to high demand and limited availability, late arrivals cannot always be accommodated and cannot be guaranteed. Late arrivals that require rescheduling will be charged a 50% late fee before rebooking. 

• Service Change Policy: For day-of cancellations or dropped services, you will be asked to complete a 50% cancellation fee before rebooking or before the remainder of your services can begin. 

 

​Location: We're located at 55 Grant Ave (btwn Geary & O'Farrell Sts). Our entry can be tricky to spot, but it's a doorway between Scotch & Soda (retail) and the former Tumi luggage store, which is adjacent to Carolina Herrera. You can also find us in the same building as Bonobos! Upon arrival, please check in with our front desk on the 4th Floor unless requested otherwise!

 

Parking/Transit: We strongly recommend public transit (accessible via BART/Powell Station and all Market St/Union Sq MUNI lines) or rideshare if possible, but also recommend the parking garages at Union Square, Ellis/O'Farrell or Sutter-Stockton. No parking validation or private spaces offered at this time.

Special Events/Street Closures: We do our best to share updates regarding special event details that will impact access/travel to the salon. Not all of these occurrences are planned in advance so it’s always a good idea to check 511.org or SFMTA’s website for updates: https://www.sfmta.com/travel-transit-updates

 

Payment: We accept all major card carriers, cash and offer tap methods! Any card presented must match the ID of the person presenting the card. 

 

Appointment Reminders: For reservations made more than 7 days in advance, you’ll receive an email/one week before and a text reminder/one day before for your reservation. For reservations made less than 7 days in advance, you’ll receive a text reminder the day before your reservation. If you did not receive a reminder, please contact us so we can reconfirm/review your reservation details and/or notification settings for you! Please make special note that auto-replies to emails are not received (to avoid the cancellation fee, feel free to use any of the contacts provided in those reminders to reach out)!

 

Prepping for your service: Unless indicated otherwise or previously discussed with your stylist (like in the case with drycuts or formal styling), no special prep is required for most services at our salon. Typically, if your service includes a complimentary blowout, no special prep is required ahead of time, other than shampooing within 48hrs of your service date and arriving with dry hair. Some services, like keratins and thermals, require a special prep service altogether so no extra steps are needed on your end if your reservation begins with these treatments! If you’re unsure of how to prepare for your visit, feel free to email or call us and we can reconfirm based on your services/workplan!

 

Pets

We prefer that our furry friends be left at home so you can fully enjoy your experience, but we understand that this can be difficult for services that require longer durations. With the exception of ADA-qualified service animals, should your pet create a health/safety risk, disruption or distraction to the experience of other clients or your stylist’s workplan, we will ask to stop services and reschedule for another time. 

 

Remote Work

We offer complimentary Wi-Fi and welcome you to complete any remote work that needs to be done during your service, provided there is no disruption to your stylist’s workplan. Video meetings may be conducted with earbuds (wires can inhibit your stylist’s ability to complete their work), but if your call/meeting will require your verbal participation, we ask that you schedule your reservation for another time so as not to disrupt the experience of other clients. Note: We do not provide private spaces to complete/conduct calls or meetings.

If you're requesting to book services, please fill out our form at www.patrickevansalon.com/waitlist

hello@patrickevansalon.com

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Call: 415-421-1111

Text: 415-423-0560

 

Salon Hours:

​Tuesday: 10am-7pm

Wednesday: 9am-7pm

Thursday: 10am-8pm

Friday: 9am-7pm

Saturday: 9am-7pm

Sunday: 9am-5pm

Monday: closed (phone hours available)

 

Phone Hours:

Tues-Sat: 9am-6pm

Sun: 9am-4:30pm

Mondays: 11am-2:30pm